Contact Us
Contact Us
1. Customer Service Email
For general inquiries, order support, product information, or assistance with returns and exchanges, please email us at service.weilaishichang@outlook.com. Our customer service team aims to respond to all emails within 24 - 48 hours on business days.
2. Business Hours
Our customer service team is available from 9:00 AM - 5:00 PM (EST), Monday to Friday, excluding major holidays. Emails received outside of these hours will be addressed when our team returns to work.
3. Frequently Asked Questions (FAQs)
Before reaching out, we recommend checking our [FAQs Page Link] for answers to common questions about orders, shipping, payments, and product details. You may find the information you need without waiting for a response.